Privacy Policy
At Dex'd ("we," "our," "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
When you interact with our website, such as when you create an account, place an order, or contact us, we may collect:
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Your name
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Email address
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Phone number
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Billing and shipping addresses
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Payment information (processed securely via third-party payment providers)
B. Non-Personal Information
We may also collect non-personal information such as:
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Browser type and version
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Device information
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IP address
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Pages visited on our website
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Time spent on our website
2. How We Use Your Information
We use the information we collect for the following purposes:
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To process and fulfill your orders: Including shipping, payment processing, and providing order confirmations.
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To improve our website and services: Analyzing user behavior to enhance user experience.
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To communicate with you: Responding to inquiries, providing updates about your orders, and sending promotional offers (only if you have opted in).
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To comply with legal obligations: Ensuring compliance with applicable laws and regulations.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with trusted third parties to facilitate our services:
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Service providers: Such as payment processors, shipping companies, and website hosting providers.
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Legal requirements: If required by law or to protect our legal rights.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. By using our website, you consent to our use of cookies.
Types of Cookies We Use:
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Essential cookies: Necessary for the website to function properly.
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Analytics cookies: Help us understand how visitors use our website.
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Marketing cookies: Allow us to deliver relevant advertisements.
You can manage or disable cookies through your browser settings.
5. How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
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Secure servers
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Encryption of payment information
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Regular security audits
6. Your Rights
Under applicable laws, you have rights regarding your personal information, including:
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Accessing the information we hold about you
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Correcting or updating your information
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Requesting deletion of your information
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Opting out of marketing communications
To exercise these rights, contact us at carl@dexd.co.uk.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the "Last updated" date will be revised accordingly.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Dex'd Ltd
[Insert Address]
carl@dexd.co.uk